Neither All Automations are Good, nor all Frictions are Bad. - Digital Payments. Auto reading of SMS and OTPs. Are we offering convenience or making the important part irrelevant. Are we making customers Smarter, Faster or Dumb? We need to ask and understand what is the purpose of OTP, 2FA. To take #Consent, inform customers that… Continue reading Neither All Automations are Good, nor all Frictions are Bad – Digital Payments
Image source This article is originally posted on Sigue. When you need to send money to a friend, family member, or business contact, a wire transfer is one of the fastest and most reliable ways to do so. Here’s what goes into sending a wire transfer, as well as how long a wire transfer will… Continue reading How Long Does a Wire Transfer Take?
Cash(ATM) or Digital? The dilemma is, whether we should have more number of #ATMs and #CashInCirculation (CIC) to serve the rural and non-digital customers or to have lesser of these to promote #Digital. If you promote ATM and Cash many new timers won't realise that Debit card can be used for purchase as well, and… Continue reading Cash (ATM) Or Digital. Should we wait for people to accept digital or make it happen?
We already have enough #Payment acceptance tools In #India, like UPI, BharatQR, NCMC, Aadhaar Pay, RuPay, NETC, NACH etc. We dont need anymore for retail/B2B, else it will confuse a customer. We now need to focus on the following; 1. Customer Awareness & Access 2. On ground availability of infrastructure like BCs, Debit Card issuance… Continue reading Enough of Digital Payment Tools in India. Now we need following..
No two Factor #Authentication (2FA), mostly no PIN entry, on Card Present transactions and the limit defined by RBI is Rs. 2000. Though this is a great initiative but there are risks especially when the awareness on Digital #Payment is so low. May I suggest to #Banks that if they can give me an option… Continue reading Despite relaxation, why is Tap and Pay not picking up in India?
A well placed mobile #Wallet = UPI + #Bharat QR code + #BBPS with all/most of the billers + N number of Offline and Online merchants + Payment Gateway + P2P.... This is for all those who say a well placed wallet (Not #MeToo) is just a pass through. But currently a Wallet company is… Continue reading Mobile Wallets Vs Banks. A worthless discussion.
How can we expect people to use a #Payment tool if they are not aware about its Use, Benefit and if we have not answered about #WIIFM (What's In It For Me) to them ? Recently many transaction tools and #FinTech companies have come up and most of them are serving to the same people… Continue reading Digital Payments in India, are we partying for Wrong Reasons.
Fintech and Financial Inclusion - Ideas and Collaborations. 